In one Day we provide a “distilled” version of the Privacy, Consumer Guarantees and Fair Trading Acts and how they affect your staff and your business. Includes an update on the latest proposed changes to the privacy Act and how it may affect your business.

Course content includes:

  • Privacy Act – What is the Act?
  • Outline the 12 Principles to the Act
  • Charges
  • Timeframes to provide access to information
  • Extension of Timeframes
  • Providing information
  • Code of practice
  • Interference with Privacy
  • Complaints
  • Consumer Guarantees
  • What is the Act?
  • What is Direct marketing?
  • What should a consumer expect from goods/services?
  • What are the repercussions?

Plus 40 relevant topics covered in this session in regards to the Fair Trading Act.

Register for this course

Please choose from the dates shown above.

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