In this one day workshop, we provide a “distilled” version of the Privacy Act, Consumer Guarantees Act, Fair Trading Act and how they affect your staff and your business.
Course content includes:
- Privacy Act – What is the Act?
- Outline the 12 Principles to the Act
- Timeframes to provide access to information
- Extension of Timeframes
- Providing information
- Code of practice
- Interference with Privacy
- Consumer Guarantees- What is the Act?
- Fair Trading Act- What is the Act?
- What is Direct marketing?
- What should a consumer expect from goods/services?
- What are the repercussions?
Course price: $795 + GST per person, includes our venue and catering too!
New Course Dates for 2020 now available!
Course Dates for 2019 – Jan 24th, Feb 21st, March 21st, April 25th, May 23rd, June 20th