This is an intense telemarketing training course, that is customised to your business and is aimed at providing your staff with the confidence and tools they require to get the results the company wishes them to achieve.

This course is fantastic for: Staff handling any inbound calls, Staff who make outbound calls and face to face sales or retail staff. We will cover the steps to take a prospect through to the decision. The course is designed to promote confidence and make our sales process a part of the sales person because they will see the benefits of following a logical, proven process geared to increase sales conversion. We will workshop scripting that will allow your team to convert calls to sales. The training session would include the following content:

  • Meeting and Greeting
  • Building Rapport
  • Communication Skills
  • Body Language
  • Personality Styles
  • Listening Skills
  • The Consultative Sales Process
  • Asking Questions
  • Summarising needs
  • Recommendation
  • Costs/Investment
  • Where to from here
  • Objection Handling
  • Action Plan

Great Telemarketing Training Workshop:  $1695 + gst per person

Course Dates for 2017

3rd – 4th July, 7th – 8th Aug, 4th – 5th Sept, 2nd – 3rd Oct, 1st – 2nd Nov, 7th – 8th Dec

Register for this course

Please choose from the dates shown above.

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