An intense, two day course, where we cover the steps to cold calling and taking a prospect through to the decision. The course is designed to make our sales process a part of the telemarketer. Never again have your reps ‘wing it’, they will see the benefits of following a logical, proven process, which is geared to increase call conversion and reduce prospect ‘Burn up’.

Course content includes:

• Questioning Techniques
• Active Listening
• The Psychology of the Prospect
• The Steps of the Sale
• Overcoming Objections
• Body Language
• Personality Styles
• Getting through to the right person
• Administration
• Diary/time Management

One on one follow up is also available, please ask us about this!

Course Price: $1195.00 per person + GST, includes our venue and catering too!
Next course dates- 17th and 18th May, 25-26 August, 29-30 September, 27-28 October and 24-25 November 2010

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