Great Team Leadership – (2-day)
An excellent two day course for new or existing Team Leaders/Supervisors. This course is full of discussion, resolving issues for each participant setting a management plan and analysing your staff to have more effective communication with them.
Course content includes:
- Great Leadership
- Analysing yourself
- Analysing your team
- Maslows Hierarchy of Needs
- Eriksson
- Transitional Analysis
- Analysing performance
- Coaching
- Disciplinary action
- One on One’s
- Motivating your staff
- Critical Mass
- Body language
- Personality styles
- Key drivers
- Effective Facilitation
- Effective meeting management
- Time Management
- Action Plan
Course Price: $1195.00 per person + GST- Includes our venue and catering too!
Next course dates- 24th and 25th May, 5-6 August, 9-10 September, 7-8 October, 4-5 November and 2-3 December 2010
One on one follow up is also available, please ask us about this!
Other available courses:
- Great Customer Service
- Great Team Leadership
- Great Receptionist Skills
- Great Email Writing for Professionals
- Great Face to Face Sales Training
- Great Telesales Training
- Great Retail Sales
- Great Real Estate Sales Level One
- Great Train the Trainer – Introduction
- The Privacy, Consumer Guarantees and Fair Trading Acts
