Our Team


Jacqui Scott - Director & Business Coach

Jacqui ScottJacqui has extensive experience in various industries performing and training in a wide range of roles including outbound telemarketing, customer service, Area Management, face to face sales and Regional call centre management of a small call centre. Jacqui’s experience spans New Zealand, Australia and the UK and she has been training for the past 21 years.

Industries Jacqui has worked in and trained for include:

  • Agriculture
  • Automotive
  • Call Centres
  • Councils
  • Courier Companies
  • Finance
  • Health
  • Industrial
  • Insurance
  • Retail
  • Telecommunication
  • Transport
  • A hundred other types of industries too numerous to mention here!

Jacqui has great work experience to draw from during the training sessions, combined with an excellent sense of humour. She has the ability to quickly assess the performance gaps in your staff and develop a training structure to close the gaps, while also analysing workflow and communication processes to ensure peak company performance in more areas than simply the front line staff.

Jacqui has most recently completed Team Building companies in courier, Liquor, transport, communication and finance, facilitation of Sales Conferences organisation of an International conference, and Great sales and communication training for a variety of companies. Check our our testimonials and our comments page!

Jacqui’s particular area of expertise is the delivery of energetic, dynamic, interactive entertaining and informative training.

Jacqui has various contract trainers she will draw on too, based on your specific needs. Meet her  and she will ascertain your needs and provide a competitive proposal!


Pale Sauni

 Pale works with us in the capacity of a Contractor who is a specialist in the areas of Financial training and cultural awareness training. His workshops are entertaining, extremely educational, creative and humorous. He comes from a background in Social Work, Health and Education as well as MC extraordinaire for many major conferences around NZ. We feel extremely fortunate to have Pale on the team!


 Nancy Schroder- Pic to be added!

Nancy is personality plus- not only is she an accomplished actor, she has the ability to hold a group with her entertaining style and humour. She contracts to us specifically for sessions relating to understanding people better- as in her drama background she has gained a great deal of understanding of what makes people tick, body language and personality styles. She brings an incredible energy to her sessions which is combined with the ability to get the message across in a way that people can easily understand.


 Arthur Flintoff

Arthur is the man behind the scenes…he is responsible for making sure everything runs smoothly: workbooks being ready on time; venue bookings being made; filming; our mental health; running workshops; accounts; coffee making…you name it he can do it!