Great Scott Company People
Welcome to the website of Great Scott Co People- Climb Outside the Box!! Have fun browsing through our site…and Discover your potential! We are a company who pride ourselves in 10 years of success in providing tailor made training, coaching and team development to clients large and small.
If sales, customer service, leadership, telemarketing or reception training are the kinds of things you seek- you’re in the right place!
If you have sales staff in a retail shop environment who need to upskill- convert more walk ins to sales- you’re in the right place!
If you have reps out on the road who need some one on one coaching- you’re in the right place!
If you have a team who needs some help with team building, or just some fun- you’re in the right place!
If you have a conference to organise or some conference time to fill with great interactive sessions- you’re in the right place! Just click on the relevant icon on the right to find out more. We seek to teach your staff to deliver excellence throughout NZ and Australia.
If you would like to keep yourself posted on any news or updates on our site please click on the RSS button under ’subscribe’ to the right of this page, this will ensure you are kept up to date with us!
We also have a great feature, where you can add comments, so if you have attended one of our training sessions, team building events, or conferences, please feel free to add your comments in the comment area-simply click on this word ‘Comments’ below! We would love to hear from you! If you haven’t attended but are just checking us out- have a look at what people say about us!
March 1st, 2007 at 1:02 pm
Feedback is very welcome!
July 8th, 2007 at 11:50 am
Awsome Team Guys! Fantastic team building days! (2 years in a row)
Thanks for everything you have done for us here at Lion! Will definatly be looking forward to ‘08!
Take care & see you August 30th
Irene & the Team!
September 6th, 2007 at 1:17 pm
Great training, really enjoyed it!
September 18th, 2007 at 11:34 am
Jackie - you are a STAR!! What a wonderful empowering women you are. You have taught me so many wonderful tools. “What I can do” is deal with the stressed in a positive way to help in a way that is beneficial for them.
Thank you so much - I look forward to our next session very soon.
September 18th, 2007 at 11:50 am
Thanks for the technique.
I had a wonderful experience with your training. I am sure I have a better skill to deal with our students and now suppliers. It has become a daily thing for me to think how to use my telephone skill better.
Jackie, I would love to see you return and share some greatful experience with us.
September 21st, 2007 at 1:11 pm
I went on the Great Reception Course. I found the tutors really friendly and knowledgeable. I gained a lot of new skills from this course and would recommend it to others.
October 10th, 2007 at 10:32 pm
Hi All,
It’s awesome to receive genuine, high quality training, isn’t it?
Thanx so much, Jacqui, Chris and Makaila (yikes, spelling!)
Really appreciate all the awesome skills, philosophies and mentalities you have shown me.
For a young aspiring person, this is priceless and I am eternally grateful!
The skills you have taught me will be with me for the rest of my career, just wait and see where they will take me!
For anyone unsure about GSC’s training, let me tell you, it’s top notch!
For those of you who have been lucky enough to spend time with the crew from GSC, I hope you realise the potential and value of the skills they have taught you, it’s world class!
Assertiveness, professionalism and communication, what else is there?
Oh so grateful,
Jung
October 17th, 2007 at 10:26 am
I work as a credit controller and was becoming very disponendent with my job, I was getting very negative feedback from clients and was taking everyhting personally. Since having just one training session with Jacqui, my whole approach changed and I found my job so much easier -she advised to take the nice approach and gave me some great word tracks to use - now, instead of people being arrogant and agressive about their arrears, they are greatfull for my calls and appreciate the help - the results are clear and the number of clients constantly in arrears is dropping. I beleive i have gained new found confidence from the training with Jacqui - dont be afraid to go outside your comfort zone.
October 24th, 2007 at 11:54 am
“What I CAN do…” is always said with a smile around our office. The famous words of our fantastic teacher Jacqui - I can’t imagine where we’d be if not for her inspired training. It’s always such a pleasure to have her here in Wellington. For all those considering GSC People, just do it!
November 1st, 2007 at 7:30 am
Jacqui uses her coaching skills everyway she can. Jax and I were playing ten pin bowling last night and mid way through the game Jax was thrashing me. She gave me a tip to focus on the arrows on the lane instead of the pins and whammo! My game turned around and hers all of a sudden turned to custard. That’s how selfless my friend Jacqui is. I highly recommend her as a coach and if you are lucky enough to become her friend, you are on to a real winner!
November 22nd, 2007 at 1:39 pm
Hey GSC peeps =D
Through the help of your training, I was able to change my attitude in a totally posititve way towards some very negative circumstances in the workplace, giving my personal life the boost it needed!
After many customer service courses/training sessions throughtout my career, I have never come away feeling like I’ve learned something. From meeting Jacqui (one of the few genuine individuals I’ve met) and being trained by her, I will no longer view such training as pointless.
This might sound a bit dramatic but I just have to say, GSC has changed my outlook on work and life (for the better, of course)!
Cheers =D
December 20th, 2007 at 8:44 am
Hey Jackie, I thoroughly loved your training and the positive vibes you gave off. I came away from the training confident and ecstatic with the new skills I have learned and the effects putting them into use has are totally amazing. I never thought wording and such simple things could make such a big difference but you have prooved me wrong!
I think you are an amazing lady and definitley someone to look up to, I am awaiting the book you promised to write and can’t wait for the inspiration it will give me! Don’t forget the first 3 orders
All the very best,
Sandi
February 27th, 2008 at 1:07 pm
Awesome 2 days and it was great to see some simple practical examples which can have such huge impact.
Thanks.>Q
September 19th, 2008 at 8:52 am
The GSC is a one stop training centre, they not only cater to every situation but they are awesome at customising training to our unique company processes. I had leadership training with Jacqui (and attended the TL Summit which was awesome!) and can confidently lead my team to success.
See you all at the next CRM awards - we will be the ones on stage taking the supreme award and giving thanks to the GSC! - Ani Ruawhare @ Orica Chemnet
November 20th, 2008 at 5:25 pm
Hi
A big thank you to Chris Lakatni, he has made a huge difference with our Contact Centre. His Coaching for customer service excellence is amazing. I have been on many customer service training and it’s nothing compared to GSC. My team has improved so much with their customer service skills.. which creates a positive environment and most of all our results are outstanding.
Our famous lines is ” To give you the best options available”
and “What I can do”
Hand on my heart, Thank you so much Chris for everything!!!
See you all next year for 2009 CRM Awards - and yes we will be on stage Best of Breed…
xx Pace Couriers Auckland
November 20th, 2008 at 6:06 pm
Hi
Team Leader summit ( Aug 08)
A big thank you to Chris and Jaqui - I enjoyed the team leader summit very much…I was blown away how you both organised the summit.
The 2 days were amazing, its just wonderful to meet other leaders from different type of business….
I was really inspired by the guest speakers, just listening to them how they motivate their teams…wow…
I am so grateful for the wonderful opportunity…I’m so lucky
Chris - I spelt your surname wrong so my apologies
For those people that are looking for customer excellence / leadership.. my personal recommendation is to stop right here with GSC!!!! ( you will see the results!!)
August 14th, 2009 at 1:54 pm
Thank you Jacqui for the awesome telemarketing training you’ve given us!!
Having already completed a Kiwihost telemarketing course & had no results from it I thought that this training would be something similar… NO - we have already had results in less than 12 hours from when the course finished. So… “I can recommend….” that for those people that think telemarketing is just a waste of time… think again & you’ll soon be oozing positivity!!!